recruitment
Get the job done
over chat

Reach a wide range of candidates and shorten recruitment cycles with instant messaging. It’s faster than email, cheaper than SMS and reaches top talents on the channels they spend the most time on.

40%

More Applications

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33%

Lower drop-off rate

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30%

Faster recruitment cycle

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use cases

Send the right message at each recruitment stage

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Get candidates in your inbox

Whether you’re mass hiring for an agency or headhunting C-Suites, spread the word where it’s sure to be seen. Promote job opportunities on the right channels and respond to all messages from a single inbox.

Attract diverse candidates with multilingual postings, automated messages and agent conversations
Enter applicants into a recruitment chat effortlessly with click-to-chat ads, links and QR codes
Build a master list of candidates segmented by industry or skill
Send targeted omnichannel push notifications or broadcasts to reach active and passive job seekers in your contact list
Collaborate with regional teams to source or socially recruit best-fit talents for executive roles

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Qualify applicants efficiently

Top talents get snapped up quickly. Move candidates down the hiring funnel fast with the right balance of automation and human touch in every recruitment chat.

Maintain discretion with instant messages instead of outing job seekers with phone calls during office hours
Replace application forms with a virtual recruiter persona to collect applicant details and answer FAQs 24/7
Automate screening and pass qualified candidates on to human agents for further assessment
Update evaluation forms in real time and automatically close the loop for unsuccessful candidates
Assign dedicated agents to executive-level candidates for a high-quality recruitment experience
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

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A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Turn conversations to conversions

No response, no sale. In the hypercompetitive world of e-commerce, customers don’t wait. Engage them instantly on their favorite messaging apps to close deals while you have their attention or foster long-term relationships for higher CLTV. Then, use data, automation and analytics to shorten and speed up your sales cycle.

Drive sales inquiries with strategic click-to-chat ads and links
Integrate your existing ERP or sales CRMs to retrieve data or generate deals mid-conversation
Automate your sales pipeline, from sales qualification to abandoned cart recovery
Create VIP routes such as dedicated service for high-value clients
Send 1:1 transactional or bulk notifications for everything from shipment updates to restock alerts

A single customer story containing every message, email, web chat and internal discussion. All the functionality you expect and some you won’t find anywhere else.

Revolutionize your recruitment process

Talent acquisition doesn't have to be this tricky. Streamline processes to remove the guesswork and enable a 360 view of recruitment efforts.

Integrate ATS, recruitment CRMs and candidate management software to centralize recruitment data and conversations
Create separate Workspaces for different verticals or as firewalls for clients with conflicts of interest
Track recruitment progress with full visibility into candidate interactions
Set KPIs and increase successful hiring outcomes with insights into agent activity, response times and conversation quality
Intervene in time-sensitive hiring issues from anywhere with the respond.io mobile app
Contact Merge

Easily find and merge a contact's messages & profiles to create a holistic view of their interaction history on the only platform with truly multi-channel conversations

Action Shortcuts

Enable agents to create tickets, deals and orders, conduct shift transfers and support escalations, and more by launching pre-built automated Workflows at the touch of a button

Custom Inboxes

Create fit-for-purpose inboxes to track high-value customers, agents in training, customers moving through automated messaging workflows or any other mission-critical communication

Tagging & Custom Fields

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Dolor sit amet, consectetur adipiscing elit.